Terms and Conditions

Overview

These Terms & Conditions (“Terms”) govern your access to and use of the website www.nushape.in(“Website”), which is owned and operated by NUSHAPE (“we”, “us”, “our”). By accessing, browsing, registering, or placing an order through this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all related policies, including but not limited to the Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy, as updated from time to time. If you do not agree with any part of these Terms, you must not use the Website.

These Terms become effective immediately upon your first use of the Website. Continued access or use following any modifications constitutes your acceptance of the revised Terms.

1. General Terms and Conditions

Use of this Website is permitted only to persons who are legally capable of entering into binding contracts under the Indian Contract Act, 1872. Minors, undischarged insolvents, or persons otherwise incompetent to contract are not permitted to use this Website or place orders. By using this Website, you represent and warrant that you meet these eligibility requirements. If we discover that a user does not meet these conditions, we reserve the right to suspend or terminate access without notice.

2. Privacy and Other Policies

By using this Website or providing personal information, you consent to the collection, storage, processing, and use of your information in accordance with our Privacy Policy. You further agree to be bound by our Shipping & Delivery Policy, Return & Refund Policy, and any additional policies displayed on the Website. These policies form an integral part of these Terms. NUSHAPE reserves the right to amend or update any policy or these Terms at its sole discretion. Continued use of the Website after such changes shall constitute acceptance of the updated Terms and policies.

If any provision of these Terms is held to be unenforceable under applicable law, such provision shall be severed and the remaining Terms shall remain valid and enforceable.

3. Website Use and Limited License

All content on this Website, including but not limited to text, images, graphics, designs, logos, icons, product descriptions, layout, software, and trademarks, is owned by or licensed to NUSHAPE and is protected under applicable intellectual property laws. You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Website solely for personal and non-commercial purposes.

You may not copy, reproduce, distribute, display, modify, transmit, publish, license, sell, scrape, reverse engineer, or exploit any part of the Website or its content without prior written consent from NUSHAPE. Unauthorized use of the Website or its content may result in termination of access and legal action under applicable laws.

4. Website Availability

We endeavor to ensure continuous availability of the Website. However, access may occasionally be interrupted for maintenance, system upgrades, technical failures, or other operational reasons. NUSHAPE shall not be liable for any loss, damage, data disruption, or business interruption arising from temporary or permanent unavailability of the Website or any of its services.

We do not guarantee that the Website will be error-free, secure, or free from viruses or harmful components. You are responsible for implementing appropriate safeguards to protect your devices and data.

5. Product Information and Pricing

We take reasonable care to display accurate product descriptions, images, specifications, and pricing information for our shapewear, bras, and underwear collections. However, product details, prices, and availability are subject to change without notice. Despite our efforts, errors may occur in pricing or product information. In such cases, we reserve the right to cancel or refuse orders placed for incorrectly priced or unavailable products.

Product images are for illustrative purposes only. Actual product color, texture, or appearance may vary due to lighting conditions or device screen settings. As these are intimate garments, we encourage users to refer to our size guides carefully before purchasing. Minor variations shall not be considered defects or grounds for claims.

6. User Accounts and Responsibility

If you create an account on the Website or place an order, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining confidentiality of your account credentials and for all activities conducted under your account. You agree to notify us immediately of any unauthorized use or suspected security breach.

NUSHAPE shall not be liable for any loss or damage arising from your failure to safeguard account credentials. We reserve the right to suspend, restrict, or terminate accounts suspected of fraudulent activity, false information, or misuse of the Website.

7. Orders and Payments

By placing an order on the Website, you confirm that you are authorized to use the selected payment method and that the payment details provided are accurate. You authorize NUSHAPE to process payments for your order.

Orders may be declined or cancelled if payment authorization fails, verification cannot be completed, or fraud is suspected. We reserve the right to restrict payment methods (such as Cash-on-Delivery) based on delivery location or order history.

Order confirmation does not guarantee acceptance. We reserve the right to cancel any order at our discretion, including in cases of stock unavailability, pricing errors, or suspected misuse.

8. Reviews, Feedback and User Content

Users may submit reviews, feedback, comments, or other content provided such content is lawful, respectful, and does not violate third-party rights. By submitting content, you grant NUSHAPE a worldwide, perpetual, non-exclusive, royalty-free license to use, reproduce, modify, publish, display, and distribute such content for marketing, promotional, or operational purposes without compensation.

We reserve the right to monitor, edit, or remove any user content that violates these Terms or applicable laws.

9. Prohibited Conduct and User Obligations

You agree not to:

  • Use the Website for unlawful or fraudulent purposes.

  • Provide false, misleading, or incomplete information.

  • Harm or defame NUSHAPE’s brand or reputation.

  • Upload viruses, malware, or harmful code.

  • Attempt to gain unauthorized access to Website systems.

  • Post abusive, obscene, defamatory, or illegal content.

Violation of these obligations may result in immediate suspension or termination of access and potential legal action.

10. Third Party Links

The Website may contain links to third-party websites. NUSHAPE does not control, endorse, or assume responsibility for any third-party content, services, or policies. Accessing third-party websites is at your own risk, and you are advised to review their terms and privacy policies separately.

11. Indemnity

You agree to indemnify, defend, and hold harmless NUSHAPE, its founders, employees, affiliates, and partners from any claims, liabilities, damages, losses, costs, or expenses arising out of:

  • Breach of these Terms.

  • Misuse of the Website or products.

  • Violation of applicable laws.

  • Infringement of third-party rights.

This obligation shall survive termination of your use of the Website.

12. Limitation of Liability

To the maximum extent permitted by law, NUSHAPE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of the Website or products, including loss of profits, data, or business opportunities.

Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

13. Force Majeure

NUSHAPE shall not be liable for failure or delay in performance due to circumstances beyond reasonable control, including but not limited to natural disasters, government actions, pandemics, strikes, courier disruptions, power failures, or technical outages.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or use of the Website shall be subject to the exclusive jurisdiction of courts in India.

15. Intellectual Property Infringement Claims

If you believe any content on the Website infringes intellectual property rights, please notify us at helpdesk.nushape@gmail.com with:

  • Proof of ownership.

  • Identification of the allegedly infringing content.

  • Your contact details.

Valid requests will be reviewed and addressed promptly.

16. Notices and Communication

Official notices may be sent via email, phone, or Website announcements. By using the Website or placing an order, you consent to receive transactional communications related to your purchases or account activity. Promotional communications may be sent subject to your opt-out preferences.

17. Miscellaneous

Promotional campaigns may carry separate terms. NUSHAPE’s decisions regarding disputes or interpretation of these Terms shall be final. Failure to enforce any provision shall not constitute a waiver of rights. Downloading or accessing Website content is at your own risk.

18. Contact Information

For any questions:

  • Email: helpdesk.nushape@gmail.com

  • Business Hours: Monday–Saturday, 10 AM – 6 PM IST